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The Unified Communications (UC) market is shifting again. After years developing on-premises based solutions to cover all kinds of enterprise communications, UC is moving to the cloud, and specifically to UC-as-a-Service (UCaaS). According to this year’s UC Magic Quadrant for UCaaS from Gartner (paywall), digital workplace application leaders should deploy UCaaS when possible, because virtually all vendor R&D investment is going to cloud solutions, with little investment for premises-based UC.
Source: Gartner Names Top Unified Communications Vendors, LinkedIn Buys Glint, More News
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