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Gartner defines Unified Communications-as-a-Service as supporting the same functions as its premises-based unified communications counterpart where only the delivery model is altered. Within the UC parameters, there are six different kinds of communications: Voice and telephony, meeting solutions, messaging, presence and IM, clients, communications-enabled business processes
Source: Gartner Names Top Unified Communications Vendors, LinkedIn Buys Glint, More News | CMSWire.com
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