
The Unified Communications (UC) market is shifting again. After years developing on-premises based solutions to cover all kinds of enterprise communications, UC is moving to the cloud, and specifically to UC-as-a-Service (UCaaS). According to this year’s UC Magic Quadrant for UCaaS from Gartner (paywall), digital workplace application leaders should deploy UCaaS when possible, because virtually […]

Unified communications platforms are more exposed than ever, making UC security a bigger IT priority. Learn how to make UC security a reality. Source: How to reap the benefits of unified communications security | TechTarget

Here is a handy guide to help you develop a comprehensive unified communication (UC) security strategy which covers UC infrastructure and applications. Source: Develop a unified communication (UC) security plan | ComputerWeekly.com

Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity. Unified communications does not represent a singular technology; rather, it describes an interconnected system of enterprise communication devices and applications that can be used in concert or successively. Source: What is […]

It’s a smart move to install business solutions that improve collaboration and efficiencies. However, the question is: which solutions and services are right for your business. There’s no one right answer, and that’s where CTSBoston comes in. We live and breathe communications solutions.

It’s critical for productivity and customer service for your internet and phone connections to be clear and speedy. Don’t let network jitter sabotage everything you’ve worked for. It can get technical, but CTSBoston is here to help. Figuring out the technicalities and helping you get the best service for your business or organization is what […]

If you need guidance in installing effective internet and VoIP solutions, call CTSBoston. This is what we do; let the days of bad connections, network jitter, and packet drops fade into a distant memory.

Faster communication and flexible systems help businesses work across locations, via video-conferencing, chat and collaboration software without missing a beat. This powerful technology has gone mainstream, enabling millions of users the chance to work more effectively. Let CTSBoston show you the benefits of Unified Communications as a Service (UCaaS).

CTSBoston helps future-focused businesses to upgrade to the more powerful, flexible setup of a Unified Communication Solutions as a Service. Find out how it works, and how we can help you take your business into the next decade and beyond.

Forrester Research sums it up quite well: Unified communications (UC) is a platform that intelligently integrates several communication and collaboration applications to improve business processes. The combination of presence and availability with voice, video, email, and instant messaging makes it easier to communicate via the optimal path with employees, customers, and suppliers, and it ultimately […]